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Frank the Local SEO Guy > Managing Online Reviews

Here’s What I’ve Learned from Local SEO this year🌟

Hey there! I’m Frank, and I’ve helped hundreds of small businesses turn their online reviews into a competitive advantage. Let me share what works based on my hands on experience.

The Numbers That Matter in 2024 📊

I track these stats daily because they show exactly why reviews matter for your business:

What Customers Do Percentage
Read reviews while shopping online 99.9%
Check reviews before buying anything 89%
Trust reviews like friend recommendations 49%
Skip businesses with under 4 stars 78%

Here’s What Your Customers Want

After helping businesses like Tom’s Auto Repair and Sarah’s Salon, I’ve seen these patterns:

Customer Behavior Percentage
Want answers to negative posts 94%
Read your review responses 89%
Need negative review replies within 7 days 53%
Notice when you don’t respond 75%

Real Results You Can Expect

Here’s what my clients see when we manage their reviews properly:

Impact on Your Business Result
Increase in conversion rates 270%
Sales growth 18%
ROI from review management 94%
Lost customers per negative review 30

My Proven Review Management System

I’ve developed this system over 30 years, and it works. Here’s what we’ll do together:

  1. Set up your Google Business Profile correctly this is where most of your reviews will come from
  2. Use my Citation Building service to get your business listed everywhere that matters
  3. Implement my Local Business Success Package to maximize your review potential

Tools I’ve Created Just for You

Check these out, they’re free:

What My Clients Are Seeing

Bob’s Bakery came to me with 2 reviews and a 3.2 star rating. Within 4 months using my system:

  • 47 new positive reviews
  • 4.8 star rating
  • 85% increase in new customers

Ready to Turn Reviews Into Revenue?

I offer a free strategy session where we’ll:

  1. Review your current ratings
  2. Find quick wins for your business
  3. Build your custom review management plan

My Monthly Services Keep You Covered

  1. Google Business Profile Monthly Management
  2. Citation Building Service
  3. SEO Press Release Service

Want to Learn More?

Check out my detailed guides:

Ready to take control of your online reputation? Book your strategy session now. Let’s turn those reviews into your strongest marketing asset.

Need immediate help? Contact me, I personally answer every message.

P.S. Already know you need help? Check out my Local SEO Services page for complete pricing and packages.

 

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Frank the Local SEO Guy SEO
Hi, I’m Frank Masotti. With years of experience working directly in local digital marketing and a proven track record of success, I’ve created a simple approach that gets results for small businesses. By leveraging my expertise in local SEO and earning advanced certifications through Google, I’ve fine tuned strategies that connect businesses like yours with customers already searching for your services. What sets this apart? There’s no fluff, no complicated language just methods that I’ve tested and perfected with real businesses across a range of industries. I know the obstacles local businesses face because I’ve worked with countless owners to tackle the same challenges you’re up against.